SHIPPING & RETURNS
SHIPPING POLICY
You can expect your items to arrive by the estimated delivery date, which is shown for each item during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.
Shipping Method: Pending order verification and credit approval, orders will arrive as specified below. Orders placed with Economy or Standard shipping will ship within 1–5 business days, and orders placed with an expedited shipping method will ship within 1 business day. Saturday, Sunday, and holidays are not considered business days. Gauche Coeur reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on GaucheCoeur.com.
Economy: arrives within 7–10 business days of shipping: $5.00. $5 Flat Rate Shipping offer applies to Economy shipping orders only. If you choose to ship Economy and are shipping to multiple addresses, you will be charged $5 per address.
Standard: arrives within 5–7 business days of shipping: $8.00. $8 Flat Rate Shipping offer applies to orders shipping Standard delivery only. If you choose to ship Standard delivery and are shipping to multiple addresses, you will be charged $8 per address.
2-Business Day: arrives within 2 business days if placed by 3 PM ET: $20.00. If you choose 2-Business Day, a $20 flat rate will be charged for all orders.
Next Day: arrives next business day if placed by 3 PM ET: $25.00 If you choose Next Day, a $25 flat rate will be charged for all orders.
Saturday: arrives on Saturday if placed between 3:01 PM ET Thursday–3 PM ET Friday: $35 Saturday delivery is not guaranteed to remote rural areas in the United States*. If you choose Saturday delivery, a $35 flat rate will be charged for all orders. Shipments of orders to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshal Islands, Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business Day, Next Day, and Saturday delivery options are not available for these destinations. Please allow 5 to 10 business days for delivery to these destinations.
*To ensure prompt delivery, orders placed with the Saturday delivery option will be shipped via the Next Day option if placed outside of the hours specified above. Saturday delivery is not guaranteed to remote rural areas in the United States.
Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery.
GaucheCoeur.com is proud to offer shipping to APO & FPO addresses. The delivery time for APO & FPO shipments may vary. On the Billing page of checkout enter APO or FPO in the “City” field and select one of the following three choices from the “State” pull-down menu: AA for Armed Forces of America, AE for Armed Forces Europe, AP for Armed Forces Pacific.
Please note: Orders greater than 30 units are not eligible for expedited shipping (2-Business Day, Next Day, or Saturday delivery). If you have concerns regarding this policy, please contact our Customer Assistance representatives at
1-407-775-6610.
Please note: Pre-Order allows you to order items that are not immediately available for shipping and, therefore, won’t ship until a later date. You can expect your pre- ordered items to arrive by the expected delivery date, which is shown for each pre-order item during checkout and included in your Pre-Order confirmation email. Pre-ordered items may arrive sooner than the expected delivery date. Please also note that the expected delivery date is an estimate only and is not guaranteed. You will be notified via email if there is an issue that will delay your delivery beyond the expected delivery date.
RETURN & EXCHANGE POLICY
We want you to be satisfied with your Gauche Coeur purchases. If that’s not the case, we’ll gladly accept merchandise for return, provided it: Is in new condition, hasn’t been washed, worn, or altered, is accompanied by the original invoice. Within 60 days of full priced items.